Frequently Asked Questions

Everything you need to know about bringing The Dahlia House into your home.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days. Once your order is processed, you will receive a tracking number via email to monitor its journey to your doorstep.

What is your return policy for home decor items?

We offer a 30-day return window for most items in their original condition and packaging. Please note that custom-made furniture and final sale items are non-returnable.

Do you offer international shipping?

Currently, The Dahlia House ships within the continental United States and Canada. We are working on expanding our shipping zones to more international locations soon.

Are your products sustainably sourced?

We prioritize ethical craftsmanship. Many of our collections feature FSC-certified wood, organic textiles, and artisan-made goods designed to last a lifetime.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger furniture purchases.

What should I do if my item arrives damaged?

We take great care in packaging, but accidents can happen. Please contact our support team within 48 hours of delivery with photos of the damage, and we will arrange a replacement or full refund immediately.